Useful Information

When a loved one passes, we know it is important to have a shoulder to lean on. That is why we see our role as funeral directors as much more than just making the funeral arrangements. We are here for you to advise and assist with the many other matters that arise from your bereavement. Below we have outlined some information that we hope will be useful. If you have any further questions, give us a call and we will be more than happy to help.

If the death has occurred in a hospital, you will most likely have been given information by hospital staff outlining a large amount of what you will need to do in the first instance. However, if the death has occurred at a private residence or care home, usually the first step is to relocate the deceased to our chapel of rest.

The next step to take is registering the death. Unless the death has been reported to the coroner, it will normally need to be registered within 5 days at the Registry Office for the district where they lived. If the deceased’s GP or hospital doctor is satisfied with the cause of death, he/she will issue you with a sealed ‘Medical Cause of Death’ certificate. It is important that once you have this, you make an appointment to register the death as soon as possible. You can find information on booking a registration appointment on the Government’s Registrations page.

If referred to the local coroner’s office, you will receive a phone call from a named officer who will ask you which Funeral Director you wish to deal with. They will also provide you with any information that you might need that applies to your individual circumstances.

You can find more information regarding what you will need to register the death in our downloadable document. You can access this using the button below.

Once you have your appointment booked with the registrar, or the Coroner’s office has said you can do so, you can then start to make the funeral arrangements. Depending on your preference, we will meet you and your family either at our offices or at your home, whichever is most comfortable for you. One of the first things we need to know is if you require a burial or a cremation. Once this has been decided, we can book the date and time for the funeral and start to guide you through each step of the process. We will strive to ensure that your funeral arrangements are tailored to reflect your loved one’s character as well as the individual needs of your family.

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